Mike was an absolute pleasure to deal with. He gave up a significant amount of time to walk me through all of the components of the bike that I was viewing to really help me understand what I was purchasing. No pressure to purchase anything just genuine interest in sharing his knowledge of bikes. Would absolutely purchase from him again.
I found Brooklyn Carbon bike Co on Facebook marketplace. Went to their website and purchased the bike after a few emails . Met to pick up my bike and everything was perfect. Great value will buy from again!
Pretty new to the performance bike world.
I was doing months of research of whether to buy off of FB Marketplace/Ebay, buy new, buy a frame, etc etc. and stumbled on BCBC. And I'm glad I did.
Mike is super knowledgeable and it was a pleasure to purchase and pick my bike up from him today. He also took time out of his day during the pickup to give me a bunch of tips and tons of basic knowledge about biking.
Great value. You won't be disappointed.
This was truly the best customer experience I have ever had. Mike went above and beyond to make sure I found the bike that was right for me and even made some adjustments to a bike I test rode and felt was just a bit too big. He taught me a lot about bikes in general and made sure that I was purchasing a bike that matches my needs. A key selling point for me was that he offers exchanges if the bike ends up not suiting your needs in the future and you wanted to try a different model. After deciding on the bike(which was the Cannondale Synapse Carbon 5), he suggested potential upgrades in the future and made sure I had all the tools necessary to maintain my bike. I will definitely be coming back to Mike for any future upgrades!
You can tell Mike's goal is to make sure you're genuinely happy with your purchase and not just simply make a sale. Was given 2 hours to test ride a wide selection of road bikes that he picked out for me after I let him know what my budget and goals were. Would definitely buy from Mike again in the future and will recommend him to any friends/family looking for a bike.