Customer Reviews for Brooklyn Carbon Bike Co.

Why Customers Love Brooklyn Carbon Bike Co.?

At Brooklyn Carbon Bike Co., we take pride in delivering high-quality pre-owned carbon fiber bikes and exceptional service. See what our customers say about their experiences!

Based on 66 reviews
100%
(66)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
Top-Tier Customer Service and Quality Bikes!

I had an amazing experience at Brooklyn Carbon Bike thanks to Mike, the owner. He was incredibly knowledgeable and truly went above and beyond to help me choose the perfect bike. Mike allowed me to test ride three different bikes for about an hour, which made a huge difference in finding the right fit. On top of that, he gave me a crash course on road cycling and walked me through every single detail of the purchase. His attention to detail, patience, and genuine passion for cycling made the entire buying experience absolutely top tier. Mike is the best—highly recommend Brooklyn Carbon Bikes!

Highly Recommend!

Brooklyn Carbon delivers exceptional service and expertise. Mike’s professionalism and deep knowledge of cycling made the entire process less overwhelming. He talked me through all the options and helped me find the perfect bike. I highly recommend Mike and Brooklyn Carbon for anyone seeking a new bicycle.

2014 Cervelo S5 Ultegra — THANK YOU SO MUCH!!

Mike is very knowledgeable in the bikes he sells from specs thru models and what will be best for the client. I am a new road cyclist and he was very helpful with explaining the differences in frames, brands, etc. Ultimately, he helped me prioritize COMFORT over brand. His prices are great, helpful with drop off, recommended the best bike maintenance guy, and more.

Lastly, he helped me navigate being overcharged by a biking repair company for cost and is very understanding. I will 100% continue working with Mike when finding the best solutions for this new purchase and have forwarded a good friend of mine looking for a new bike as well!

It’s great that Mike is a cyclist himself and cares more about his clients than the price. All around? Great deals, great selection and honest person. Any friend of mine I will 100% forward them to Mike!

Highly recommended!!

I traveled from Argentina to New York for tourism and decided to buy a bike because I love this sport. I found Mike online and went straight to him. In the end, I didn't buy one bike; I bought two and took them back to Argentina with me.
The condition and care of the bikes is excellent, impeccably packed for transport on the plane.
But above all, I want to highlight Mike's kindness, cordiality, and empathy.
Without even knowing him, he inspired my confidence from the start. He did hundreds of favors for me, and I felt very safe and happy doing business with him.
Brooklyn Carbon is highly recommended.

If only all retailers were this good

As title states... Fantastic communication, quick turn around on order, available for discussion before order... I mean this guy rocks. Bike came in the exact condition as advertised, well packaged, no damage.

When i am ready for an upgrade, I will be back

Excellent experience

Because I live in Michigan, retired law enforcement, and keenly aware of all the scams on various other sites (Market place, etc.) I was skeptical. However, after days of combing the internet, I could not find one negative thing about Mike or BCBC- So I took a chance- What a great experience!! I spoke to Mike a few times- he was very attentive and great to work with. Once I agreed to purchasing the 2022 Roubaix on a Sunday, it was on my front porch on Thursday- in 4 days! NO issues at all- a quality Bike at a fair price! (actually, a really good price). Highly recommend.

Mike worth his weight in PLATINUM!

If you are searching for someone who embodies passion, expertise, and integrity in the world of bicycles, look no further than Mike. My experience with him was nothing short of exceptional, and I feel compelled to share just how impactful his knowledge and approach are to anyone considering a bicycle purchase.

Mike's expertise is unparalleled. Whether you're discussing Trek, Specialized, Giant, or any other renowned manufacturer, Mike has an in-depth understanding of what sets each brand apart. He doesn't just sell bicycles—he educates. He takes the time to explain the nuances of different frame types, sizes, and materials, ensuring that you fully understand the options available. From aluminum to carbon fiber, and from road bikes to mountain bikes, Mike provides insights that help you make an informed decision tailored to your needs.

One of the highlights of my interaction with Mike was his explanation of Shimano Group Sets. His knowledge of these components was astounding. He broke down the differences between various models with ease and clarity, offering valuable insights into their functionality and performance. It was clear that he wasn’t merely reciting information; he genuinely cared that I understood the technical aspects of the bicycle I was considering.

What truly sets Mike apart, however, is his moral compass. In a world where many sellers focus solely on making a sale, Mike stands out as someone who prioritizes your best interests. He’s not just trying to sell you a bicycle; he’s committed to helping you find the right bicycle. His honesty and sincerity are rare qualities that make him a pillar of the biking community.

You can browse Facebook Marketplace and eBay for hours and perhaps find a great deal on a bicycle, but you won’t find someone like Mike. His passion for teaching, combined with his extensive knowledge and integrity, make him an invaluable resource. He is a scholar and a gentleman, someone who approaches every interaction with kindness, patience, and a genuine desire to help.

Mike is more than a seller; he’s a mentor, an advocate, and a friend to anyone seeking sincere advice about bicycles. If you’re looking for guidance on your cycling journey, I can confidently say you won’t find anyone better than Mike. He truly is a treasure in the biking world, and I feel incredibly fortunate to have learned from him.

Amazing experience !!! Bought 2 bikes

Spent 3 hours with Mike looking for 2 bikes for my sons, who are just getting into the sport. They weren’t expecting to leave with 2 bikes, but how could they not. First, Mike had a HUGE selection of bikes (various brands, all with upgraded components) … they were able to “test drive” about 5, 6 bikes each. He was SO patient and even gave them a tutorial on the different bikes. Mike gave off a trustworthy vibe and you can tell he knows his stuff and stands by his products. You feel his enthusiasm for the sport. We bought a Trek Emonda and a Specialized Roubaix. Would recommend that anyone who is looking for a pre-loved bike reach out to him.

Great Web Sales

I purchased a set of carbon wheels from Mike through his website. They were well packed, in great shape, and Mike shipped them on the requested date to make sure I was home. Very pleased. Thank you!

Just incredible

Bought a 2015 Cervelo R3 from Mike not long ago. between the ride home from BK to Queens and few laps in Central Park to a Bear Mountain Century, I have been nothing but happy with the purchase. A really great bike, excited for the next ride. Mike was really helpful getting the bike setup and was generally a pleasure to work with. Will buy from again.

Top Class Service

Mike was an absolute pleasure to deal with. He gave up a significant amount of time to walk me through all of the components of the bike that I was viewing to really help me understand what I was purchasing. No pressure to purchase anything just genuine interest in sharing his knowledge of bikes. Would absolutely purchase from him again.

Great service and Product

I found Brooklyn Carbon bike Co on Facebook marketplace. Went to their website and purchased the bike after a few emails . Met to pick up my bike and everything was perfect. Great value will buy from again!

2017 Cannondale. Mike's awesome!

Pretty new to the performance bike world.

I was doing months of research of whether to buy off of FB Marketplace/Ebay, buy new, buy a frame, etc etc. and stumbled on BCBC. And I'm glad I did.

Mike is super knowledgeable and it was a pleasure to purchase and pick my bike up from him today. He also took time out of his day during the pickup to give me a bunch of tips and tons of basic knowledge about biking.

Great value. You won't be disappointed.

A highly insightful, experienced and friendly seller.

This was truly the best customer experience I have ever had. Mike went above and beyond to make sure I found the bike that was right for me and even made some adjustments to a bike I test rode and felt was just a bit too big. He taught me a lot about bikes in general and made sure that I was purchasing a bike that matches my needs. A key selling point for me was that he offers exchanges if the bike ends up not suiting your needs in the future and you wanted to try a different model. After deciding on the bike(which was the Cannondale Synapse Carbon 5), he suggested potential upgrades in the future and made sure I had all the tools necessary to maintain my bike. I will definitely be coming back to Mike for any future upgrades!

Probably the best place to buy a used bike in NYC

You can tell Mike's goal is to make sure you're genuinely happy with your purchase and not just simply make a sale. Was given 2 hours to test ride a wide selection of road bikes that he picked out for me after I let him know what my budget and goals were. Would definitely buy from Mike again in the future and will recommend him to any friends/family looking for a bike.

An easy and amazing experience

Mike was such a pleasure to work with! I had the bike shipped and in hand less than a week of first talking to him about it, I was incredibly impressed.

If you buy a bike from Mike you are in incredibly good hands and I recommend it! I’m absolutely obsessed with my new bike and I will reach back out in the future when I’m looking for another. Thank you so much Mike!

Perfect Match

I knew I wanted a carbon fiber bike and was thrilled to come upon Mike's site where he takes pride in curating a great selection. I purchased a Canyon from him and it was the best decision! He made the test ride and buying process easy and comfortable, and is generous with his knowledge. If you want a great bike but don't want to invest the time in researching, this is your bike guy.

I
Brooklyn Carbon Bike Co.
Ian Pultz-Earle
Great bike, great service

I bought a 2019 Specialized Roubaix, which I love! Mike was responsive to my messages, gave good advice, and made it easy to meet and try several bikes. He even drove me to the train station afterwards and gave me route suggestions. Overall great experience.!

Purchased Canyon Aeroad

Huge vote of confidence from me for Mike. He's extremely helpful not only in sharing the bike specifics and how to maximize your use of it, but also in navigating the logistics of meeting up. Mike's extremely knowledgeable and helpful in ensuring that you get the bike that you want and meets your needs. Cannot recommend Mike enough! Also told me to reach back out to him if I ever have any issues or want to make modifications, and gave me his mechanic's number if I ever need service done.

Amazing service and great bike!

I've been hesitant and indecisive about buying the right bike for the past couple of years, but Mike was extremely helpful in explaining all the various considerations of different models AND even met me at a more accessible location to try out a couple of bikes. He definitely goes above and beyond and you can just tell he loves bikes!! I ended up purchasing a bike that is exactly what I was looking for and you can tell Mike is an honest person that wants to make sure you find a bike that is the right fit.

D
Brooklyn Carbon Bike Co.
Demarley Holder
Great Professional Experience

I don't write reviews, so the fact that I am writing one shows how genuinely impressed I was with Mike. I went to a bike fair on the weekend and left without anything, as I have been trying to gauge which bike is great for me, coming off a very bad injury, where I went from preparing for an IRONMAN 70.3 to not being able to ride for several years. Mike is extremely knowledgeable and patient and spent time explaining which bike was a better fit for me, conditioning, etc. The bike I got (2022 Specialized Tarmac SL7) was exactly as described. Mike ensured it was well-adjusted for me and spoke at length about safety, etc. Great guy and very professional! Thanks Mike & best of luck!

A Bike Seller Who Goes Above and Beyond

I had an outstanding experience purchasing a quality carbon bike from this local seller. Mike's dedication to ensuring I found the perfect fit was remarkable. He spent hours patiently explaining the details of each bike and answering all my questions, making the buying process enjoyable and stress-free. I highly recommend this seller for their excellent service and commitment to customer satisfaction.

Excellent bikes and service

I bought a specialized Roubaix from Mike a month ago and it has been a joy to ride. Mike was helpful in answering my questions before I purchased and mentioned some other bikes that could be good fits. He has also helped me recently with a small issues on the bike, even recommending his own mechanic. I highly recommend buying your bike from Mike.

Excellent - can't recommend highly enough

Mike was truly amazing. Went above and beyond to help us find the right bike within our price range. Extremely knowledgeable, generous with his time, and did not pressure us into a sale. It was good business. Thrilled with the new bikes we got. And Mike even personally delivered my old bike back to my apartment after I rode home on the new one. Happy customer

Incredible service & bikes!

Mike was the best to work with - he taught me anything/everything I'd need to know about bikes & my unique use case before making the right decision, sat with me for ~30 mins while I tried each of the different bikes I was evaluating, answered all my questions, and overall provided excellent service. I will definitely be coming back to Mike for any cycling needs I have!