Reviews

Based on 38 reviews
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A Bike Seller Who Goes Above and Beyond

I had an outstanding experience purchasing a quality carbon bike from this local seller. Mike's dedication to ensuring I found the perfect fit was remarkable. He spent hours patiently explaining the details of each bike and answering all my questions, making the buying process enjoyable and stress-free. I highly recommend this seller for their excellent service and commitment to customer satisfaction.

Excellent bikes and service

I bought a specialized Roubaix from Mike a month ago and it has been a joy to ride. Mike was helpful in answering my questions before I purchased and mentioned some other bikes that could be good fits. He has also helped me recently with a small issues on the bike, even recommending his own mechanic. I highly recommend buying your bike from Mike.

Excellent - can't recommend highly enough

Mike was truly amazing. Went above and beyond to help us find the right bike within our price range. Extremely knowledgeable, generous with his time, and did not pressure us into a sale. It was good business. Thrilled with the new bikes we got. And Mike even personally delivered my old bike back to my apartment after I rode home on the new one. Happy customer

Incredible service & bikes!

Mike was the best to work with - he taught me anything/everything I'd need to know about bikes & my unique use case before making the right decision, sat with me for ~30 mins while I tried each of the different bikes I was evaluating, answered all my questions, and overall provided excellent service. I will definitely be coming back to Mike for any cycling needs I have!

Excellent Service

I purchased a set of Bontrager Aeolus Carbon wheels that were preowned. They were in excellent condition (virtually brand new). They were shipped immediately and arrived in perfect condition because they were professionally packaged. Mike was great.

BMC SR20

Superb deal. Nice communication and very punctual. Thank you

2011 Madone 6.9 SSL

Great experience with Mike. Such as great business he is running and providing real value to cyclists. I will be a repeat customer for myself and my family. Keep it up Mike!

5 Stars - Outstanding Service and Expertise

I cannot recommend Misha highly enough for anyone looking to purchase a high-quality carbon bike. From start to finish, my experience was truly excellent.
Misha took the time to thoroughly understand my needs, riding style, and budget upfront. He then provided a great selection of 6 different carbon bikes in my size to test ride, including the Trek Madone 5.2 that I ultimately purchased. Misha's deep product knowledge shone through as he meticulously explained the different features and technologies of each bike option.

What impressed me most was Misha's patience, guidance, and commitment to ensuring I found the perfect bike for my requirements. He never tried to push a particular model, but instead provided an unbiased assessment of the pros and cons to help me make an informed decision. The entire process was low-pressure and Misha made it incredibly easy.
Even after the sale, Misha offered his full support for any bike-related issues or questions going forward. His customer service is truly top-notch. Misha is clearly a very knowledgeable and experienced professional, but also just a genuinely kind person who I had a big pleasure dealing with.

about 2012 Trek Madone 5.9 Ultegra Di2

Incredible experience purchasing from Mike. I highly, highly recommend Brooklyn Carbon. Mike went above and beyond to help me find a bike that worked for me. He allowed me to try multiple bikes, and was patient and extremely knowledgeable. Without a doubt, go to Mike for all future cycling purchases!

Amazing Service and Knowledge

I am a beginner to road cycling. Mike essentially provided me a 2 hour crash course on every part of the road bike, different types of cycling, methods and theory, and much more. We really took all the time I needed to find the right bike for me. He was very understanding, kind, and extremely knowledgeable. I would recommend Mike to anyone who is wants to get into road biking or is already knowledgeable. Mike has the right bike and service for you.

All-around excellent experience

I purchased a CAAD10 from Mike about two months ago and the whole experience of purchasing was fantastic. He’s very quick to respond and thorough with his answers. The bike was exactly as advertised, no hidden fees or surprises, and Mike was very helpful in giving me tips and info about the bike and riding in general. Mike is very knowledgeable and a fair seller.

Purchase

Excellent communication, sale went exactly as planned.
Thank you for a smooth transaction.

Gpa's Bike Shop
Highland NY.

Fantastic Experience All Around!!

My husband and I are fairly new to the sport of cycling and were looking to buy a couple of quality road bikes without paying full price and breaking the bank. I couldn't be happier that I found Mike's website. He was beyond patient, accommodating, helpful and professional throughout every step of the process. We are SO happy with our amazing new bikes - Thank you for everything, Mike!

Great Experience Buying a 2018 Angliru

Brooklyn Carbon provides a top-notch experience led by Mike's responsive support and cycling expertise. He educated me on the bike that I purchased and made the process straightforward without any sales pressure.

Highly recommend Brooklyn Carbon to get a fantastic bike at a great price.

2019 Specialized Tarmac SL6 Sport Disc

Bought a road bike from Mike a couple of weeks ago and am coming back to write another review after riding it. Only required very very minor touchups after picking up the bike. Brooklyn Carbon is an excellent place to visit for a first road bike / upgrade to a carbon road bike. All of the bikes Mike has for sale are going to last a very long time, meaning parts can be easily upgraded over time. If you are unsure which bike/size is best for you, ask Mike! He is very knowledgeable in the carbon bike space and has experience as a rider.

Highly recommend

Mike had exemplary customer support, very kind and professional. I am new to biking, and he took the time to explain the ins and outs as far as the different models available, pros and cons, and amazing tips for new rider. Highly recommend 11/10

Great Bike - Can Buy with Confidence from Misha/Mike

He's super knowledgable, and trustworthy. I was a bit nervous spending almost $2,000 on a bike but everything was as described and functioned well, and he was willing to talk through all the parts of the bike.

Would def recommend buying from him in the future.

Thank you!

Mike was thorough and explained the differences between the bikes I was interested. Trying several made all the difference and I am very happy with my purchase. Thank you!

Amazing Experience

Purchase: 2018 Specialized Roubaix SL4 Disc 105, Aug '23

I can't say enough +ve things about my experience so going to lead with the conclusion and say that it was an amazing experience. Great bike in pristine condition with everything exactly as advertised and a price you won't find anywhere else.

I also want to add how nice Mike is to deal with. Buying a bike can be an intimidating process with people often giving you a hard sell and trying to push/ upsell you on things you don't need. Mike was exactly the opposite, clearly a very passionate and knowledgeable cyclist who just wants to share his love of the sport and get people on quality bikes that are right for each individual rider.

Thx again Mike, love the new bike!

5 STARS FOR MY SPECIALIZED ROUBAIX

Had a wonderful time dealing with Mike. He was very friendly, knowledgable, enthusiastic about biking, and very very patient. I had a lot of questions, and he always had an answer. You can tell he has lots of experience with this and that he truly cares if his customers have a good encounter. I was wavering on a few things and he was able to help set me straight.

In the end I got a fair deal, a lot of information, and great bike that I am very, very happy with.

Work with Mike and you'll be happy, too!

2014 Trek Madone 5.2 KVF Ultegra

I recently purchased my Trek from Mike. He was very thorough and took the time to outline every detail of the bike and it's components. To say he is knowledgeable about racing bikes is an understatement. As a novice cyclist, I couldn't have asked for a better buying experience. The bike was exactly as described in the ad and even better in person. Looking forward to many miles of riding!

2016 Cannondale Synapse 105

Contacted Mike early in the morning and he picked up. We were able to quickly set up a time to test the bikes and the transaction was done all in the same day. Mike was extremely helpful, cooperative, and answered any questions I had as a amateur and was patient while teaching me about my new bike.

The absolute best!

I highly recommend Mike's service. Great selection, pricing that is more than fair, and excellent guidance -- all in all, the best bike buying experience I've ever had!

Working with Mike

Hi, I'm a 26 year old entry level rider, that was looking to break into the cycling world. I didn't want to break the bank but didn't want to ride a piece of garbage either. Mike is very knowledgeable and explained a lot of the sport to me and helped me find a bike that fit my needs and budget. He's super open and honest with his products and I would recommend him to anyone looking to get a high quality bike at an affordable price. Thanks Mike!

Incredible help and very professional!! Thank you

Not only was I treated with kindness and respect at my knowledge of purchasing a road bike, he was incredibly informed and imported a great deal of advice and details to me. If anyone is considering purchasing a bicycle, I highly highly recommend calling Brooklyn carbon bike first.