Great seller! The bike was exactly as described and in excellent condition. He was very knowledgeable about road bikes, answered all my questions, and treated me with respect throughout the whole process.. I’m very happy with my purchase and would definitely recommend him to anyone looking for a quality bike.
I wanted to get into biking and found Mike on Facebook Marketplace. As a newcomer, he was very understanding and helpful. He explained my options very well, taught me how to take care of my bike, and gave me recommendations to maintain it. I relocated shortly after purchasing the bike and he even packed it up and met with me at the airport to drop it off - all for free! Could not recommend someone more. Go here!
My recent customer experience with MIke was exceptional.
Communications were fast and informative. MIke provided useful insight regarding two bikes to test drive at Marine Park. I found him to be both personable and professional. I chose a bike the following day, after which he offered to deliver the bike at my home address, including a set of pedals. I can highly recommend anyone interested in quality pre-owned road bikes to consider BROOKLYN CARBON BIKES! Doing business with people such as Mike demonstrates a standard of excellence that exceeded my expectations. Also, knowing that I can reach out to him for any advice is an added value.
Thank you Mike!
Mike was amazing from start to finish. He's incredibly knowledgeable about bikes and took the time to explain every detail without making me feel rushed. His expertise really show in both his work and customer service. The bike is exceptionally built. I couldn't be happier with the experience and highly recommend Mike to anyone looking for a high-quality bike.
Mike made the whole bike-buying process a genuine pleasure. He spent over an hour walking me through everything, from the technical details to what actually mattered for my riding needs, and never made me feel rushed. He let me test ride more than 10 bikes so I could really figure out what fit, something I couldn't have gotten anywhere else.
Beyond the buying process, Mike was extremely responsive to texts throughout, which made the whole experience feel easy and low-pressure. His return policy is very fair, which gave me a lot of confidence in the purchase. He even threw in complimentary pedals and took the time to connect me with local repair shops for ongoing maintenance.
Knowledgeable, kind, and genuinely available whenever I needed him; I couldn't recommend Brooklyn Carbon Bike Co. more highly. Thanks, Mike!