I had an amazing experience at Brooklyn Carbon Bike thanks to Mike, the owner. He was incredibly knowledgeable and truly went above and beyond to help me choose the perfect bike. Mike allowed me to test ride three different bikes for about an hour, which made a huge difference in finding the right fit. On top of that, he gave me a crash course on road cycling and walked me through every single detail of the purchase. His attention to detail, patience, and genuine passion for cycling made the entire buying experience absolutely top tier. Mike is the best—highly recommend Brooklyn Carbon Bikes!
Brooklyn Carbon delivers exceptional service and expertise. Mike’s professionalism and deep knowledge of cycling made the entire process less overwhelming. He talked me through all the options and helped me find the perfect bike. I highly recommend Mike and Brooklyn Carbon for anyone seeking a new bicycle.
Mike is very knowledgeable in the bikes he sells from specs thru models and what will be best for the client. I am a new road cyclist and he was very helpful with explaining the differences in frames, brands, etc. Ultimately, he helped me prioritize COMFORT over brand. His prices are great, helpful with drop off, recommended the best bike maintenance guy, and more.
Lastly, he helped me navigate being overcharged by a biking repair company for cost and is very understanding. I will 100% continue working with Mike when finding the best solutions for this new purchase and have forwarded a good friend of mine looking for a new bike as well!
It’s great that Mike is a cyclist himself and cares more about his clients than the price. All around? Great deals, great selection and honest person. Any friend of mine I will 100% forward them to Mike!
I traveled from Argentina to New York for tourism and decided to buy a bike because I love this sport. I found Mike online and went straight to him. In the end, I didn't buy one bike; I bought two and took them back to Argentina with me.
The condition and care of the bikes is excellent, impeccably packed for transport on the plane.
But above all, I want to highlight Mike's kindness, cordiality, and empathy.
Without even knowing him, he inspired my confidence from the start. He did hundreds of favors for me, and I felt very safe and happy doing business with him.
Brooklyn Carbon is highly recommended.
As title states... Fantastic communication, quick turn around on order, available for discussion before order... I mean this guy rocks. Bike came in the exact condition as advertised, well packaged, no damage.
When i am ready for an upgrade, I will be back